Community Servings is deeply grateful to the Taproot Foundation for the service grant they awarded that provided a team of marketing professionals to write and design our first annual report in 2008. We also send thanks to Premere Color for donating their printing services.
Our 2008 Annual Report continues to serve as a terrific agency overview and also provides great insight into our programs. However, please review our funding summary for the most up-to-date financial information. For additional information you can also check out our agency profile on GivingCommon.org.
Nutrition Program Outcomes
Based on our own experience and evaluation of our nutrition program, we know that our meals can improve energy, increase or maintain weight and reduce the toxic side effects of drug treatments among clients. Clients' participation in our meal service will also result in increased awareness of the importance of nutrition in illness management. We also know that the food security that our meals provide contributes to a more stable home environment for the families we serve. Our expertise in nutrition care is evidenced by client data that demonstrates the medical impact of our meals. We regularly evaluate our programs and use the resulting data to ensure that we continue to serve our clients and other constituents as effectively and efficiently as possible.
1. We take comprehensive nutritional information from each new client and periodically update that data to monitor eating habits and judge the quality and effectiveness of our services.
2. We evaluate a client's progress through telephone assessments and home visits.
3. We also solicit feedback through semi-annual Client Surveys. Survey forms are distributed to every client in one of their meal deliveries and picked up later by members of our delivery team. The results of our most recent client survey show that 87% of our clients were satisfied with the quality of our meals and 91% with our delivery methods and schedule. Sixty-five percent (65%) said our meals were good or excellent at meeting their cultural preferences and 90% rated the customer service of our Nutrition and Client Services staff as good or excellent. 84% reported that our meals were helping them achieve their weight goals and 70% of the respondents said that their energy levels have increased or stabilized since they began receiving our meals. Of the parent respondents, 83% said that their child ate at least 75% of the meals. Of this same parent population, 78% of respondents said that their stress level has either decreased or stabilized since receiving meals for the children in their family.
4. In conjunction with JSI Research and Training Institute, Inc, we collect outcome measurements for a random sample of our HIV/AIDS clients. This includes clients' viral load, adherence to medical therapies, level of side effects from HIV/AIDS medication, metal health status and level of self-sufficiency.